Warranty
FAVORITT product warranty
We provide a very advanced methods of quality management, starting from design to production and after sales.
Our products receive deep control at each stage of their manufacture and are systematically tested at the end of the chain.
Favoritt warranty: how long is my warranty?
The duration of your commercial guarantee varies depending on product category. We invite you to check below table.
| Product | Warranty |
|---|---|
| Refrigerator, Washing Machine, Microwave ovens, Vacuum Cleaners, Dishwashers, Heaters, Dryers | 1 Year |
| Built-in : Hob, Hoods, Oven | 1 Year |
| Small Domestic Appliances | 1 Year |
| Televisions | 3 Year |
| Air Conditioner | 3 Year |
Terms and conditions of warranty
1) Warranty is valid for products distributed by Al Naseem Company in Libyaonly.
2) Warranty does not cover those parts subject to wear and tear and will be void if:
a. Warranty registration card is not received by Al Naseem within 1 month from date of purchase
b. Particulars on the warranty card is altered in any manner whatsoever.
c. The serial number on the product removed, tempered with or rendered illegible.
d. The product has not been used in normal conditions it was intended for or in accordance with operation instructions or if it has been damaged in transportation or subjected to rough handling or misuse.
e. The damage is directly or indirectly caused by attack of household pests, wrong voltage, flood, fire, theft, lightning or any convulsion of nature.
f. Products is being repaired, tempered with, altered or modified in any way by unauthorized person or technicians.
3) Warranty does not extend to external/internal appearances, shelves, trays, antenna, batteries, remote control, buttons, knobs or accessories supplied with the products.
4) Claim for repair/service effected elsewhere will not entertained.
What is not covered:
Manufacturers’ warranties may not apply in all cases, depending
purchased, or who you purchased the product from. Please review
the warranty carefully, and contact us if you have any questions